Macquarie Auctions Online help desk

HOW TO REGISTER TO BID?

To participate in any auction run by Macquarie Auction Group (MAG), every buyer must register and create an account via MAG’s official online auction portal. Here's how:

Accessing the MAG Auction Portal 

  1. Visit our website - www.macquarieauctions.com.au 
  2. Click ‘Sign In / Register’
  3. You will be redirected to the MAG auction platform, hosted by Bids Online (macquarieauction.bidsonline.com.au)
  4. Click ‘Sign Up’ to create a Bids Online account
  5. Complete the bidder registration form and agree to the MAG terms and conditions. Press submit
  6. Once completed, your bidder number will be emailed to you and you will be able to login using your bidder number and created password

You are encouraged to keep your login credentials secure as you will be responsible for all bidding activity that occurs through your account.


HOW TO BID?

Once you’ve successfully registered and received your bidder number, you’re ready to start bidding. Follow these steps to place a bid in any Macquarie Auction Group (MAG) online auction.

Pre-Bidding (Before the Auction Closes): 

  1. Visit our website - www.macquarieauctions.com.au
  2. Select the auction you are interested in.
  3. Browse the auction catalogue and click on any item to view full details.
  4. Click either BID (which will enter one bid at the amount shown) OR click ‘MAX BID’ and enter your maximum bid and click ‘CONFIRM’

Note: If ‘MAX BID’ has been selected, the system will automatically bid on your behalf up to your maximum if other bids come in. • You can increase your maximum bid at any time before the lot closes.




Live Bidding (During Simulcast Auctions):

  1. On auction day (approximately one hour prior to auction), select the auction from the MAG homepage
  2. Click ‘Enter Live SIMULCAST’.
  3. You will be asked to enter your bidder number, password, agree to the terms and conditions and select either 'Yes, I would like to bid' OR 'No, I won't be bidding, just watching'
  4. You will be taken to the live simulcast screen. 
  5. Press the play button in the centre of the screen to hear the auctioneer call the auction.
  6. You will hear music a few minutes prior to the auction commencing
  7. Once the auction commences, you can listen to the auctioneer and place bids in real time.
  8. Click the ‘Bid’ button to place your bid as the auctioneer progresses through the catalogue.

Note: Click here to view our detailed video on how to bid in live audio simulcast auctions.


Importants Tips/Notes: 

  • All bids are final
  • Double-check your bid amount before confirming
  • If you are successful, you will receive an invoice via email after the auction concludes
  • Payment is due within 24 hours of receipt of invoice.
  • Once payment has been received, you will then receive a paid in full invoice which includes collection details.

FREQUENTLY ASKED QUESTIONS 

What happens if I am the winning bidder?

If you are the winning bidder:

  • You will receive an invoice via email after the auction concludes 
  • Payment is due within 24 hours of receipt of invoice
  • Once payment has been received, you will then receive a paid in full invoice which includes collection details
  • Collections will either be strictly by appointment or on set collection day(s) set by MAG
  • Please note if an auction has set collections, lots MUST be collected on these days.


Does my bid include GST?

All lots are sold on a GST exclusive basis unless stated by the auctioneer. Lots entered by entities, that have identified themselves to the Auctioneer as being registered for GST will be in the catalogue. Any items that do not attract a GST status will be said as such in the catalogue.


Are there any fees and charges?

Yes, a buyer’s premium is added to the final price (bid price + GST). The percentage varies by lot, so please refer to the listing for details.

Example: If the winning bid is $100, the final price is $110 (bid price + GST) and the buyer’s premium is 10%, an additional 10% will be added to the final price. The total payable would be $121.


How do the auctions close?

Our Auctions begin closing on the advertised finishing date and time. They close one lot at a time with a 40 or 60 second increment between each lot. If bidders keep bidding on a lot then this lot is extended in time to allow for others to bid. This in turn increases the time for completion of an auction.